Strategic Services Associate Rehabilitation

Work Arrangement:
Hybrid (On-Site and Remote mix)

Requisition Number: 265285

Regular or Temporary:
Regular

Location:

Durham, NC, US, 27710

Date:
Feb 18, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

Contribute to the achievement of the DUHS mission through the development and leadership of performance improvement activities in the operational and/or clinical arenas. Assure continual compliance with regulations and accreditation standards through monitoring activities and the design and implementation of strategies to enhance compliance.

• Plan activities aimed at improving the hospital's performance in operations or clinical quality.
• Identify opportunities for improved performance.
• Analyze data to identify adverse trends and/or undesirable performance.
• Demonstrated ability to serve as an expert resource on performance improvement and regulatory compliance.
• Utilize performance improvement techniques and methodologies.
• Serve as a project manager for interdisciplinary teams.
• Proven experience in program development and organizational learning.
• Commitment to ongoing professional development and organizational learning.
• Experience producing reports and presentations on performance improvement and regulatory compliance.
• Design and implement strategies for enhancing performance.
• Evaluate the effectiveness of the improvement strategy through sustained monitoring of performance.
• Contribute to the establishment of performance improvement priorities for departments, functional units and for the organization as a whole.
• Support the organization's efforts to maintain compliance with regulations and accreditation standards.
• Monitor compliance through formal and informal processes.
• Recognize opportunities for improving compliance. Design and implement strategies for enhancing compliance.
• Increase organizational understanding of performance improvement methodologies and principles and compliance through the support of and participation in formal and informal professional development activities.
• Serve as an expert resource on performance improvement and compliance as it relates to organizational role.
• Produce reports and presentations on performance improvement and compliance.
• Develops, maintains and enhances knowledge through orientation, self-evaluation and professional development.
• Skilled in fostering strategic partnerships and integrating collaborative efforts with internal and external stakeholders to enhance service delivery and optimize resources.
• Responsibilities may include varying levels of strategic planning and human and fiscal resource management. Perform other related duties incidental to the work described herein.

Bachelors degree in a business or health-related field is required.

Minimum of 5 years of work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams required. Experience can be supplemented with a Master's degree with a…