Practice Administrator-Duke Primary Care Medicine Peds

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Primary Care in Brier Creek offers comprehensive family medicine and lab services in one location. For adults, services include internal and family medicine, annual physicals, preventive care, sick visits, immunizations, chronic illness management, women’s health care, and diagnostic tests like lab work and X‑rays. For children and adolescents, care includes well‑child visits, routine checkups, physicals, immunizations, and management of conditions such as asthma, allergies, and diabetes.

Open 8:00 a.m. – 5:00 p.m. (Starting in January, Saturday hours will be 8:00 a.m. – 12:00 p.m.)

10211 Alm St Suite 1100, Raleigh, NC 27617
10208 Cerny St Suite 210, Raleigh, NC 27617

The Practice Administrator provides strategic, operational, and financial leadership for multiple ambulatory clinic locations within an assigned service area. Clinics under the Practice Administrator’s leadership meet defined criteria for scope based on FTE count, patient volume, clinical complexity, and operational footprint. The Practice Administrator ensures high‑quality patient care, financial sustainability, and operational efficiency across all assigned locations. This role partners with physician and advanced practice provider leadership, Nurse Managers, Clinic Managers, and the Ambulatory Operations Director to drive service line performance and align operations with DUHS goals, regulatory standards, and patient experience expectations.

Provide overall operational leadership and administrative oversight for multiple ambulatory clinics, ensuring alignment with service line and DUHS strategic goals. Partner with physician, APP, and nursing leadership to optimize clinical operations, patient access, and care quality across all sites. Develop, manage, and monitor clinic budgets, including payroll, capital, and operating expenses; implement strategies for cost control and revenue growth. Oversee recruitment, selection, development, and evaluation of administrative and clinical leaders (Clinic Managers, Nurse Managers) within assigned clinics.

Lead the implementation of standard work processes, performance improvement projects, and patient experience initiatives across all locations. Monitor compliance with all regulatory, accreditation, safety, and infection control requirements across assigned clinics. Analyze operational and financial performance data; develop and execute action plans to address identified gaps or opportunities. Serve as liaison between assigned clinics and service line, system leadership, and external partners;

represent clinics in system‑level initiatives. Coordinate operational support for providers, ensuring appropriate resource allocation, clinic infrastructure, and operational readiness.

Strong leadership and strategic management skills in a multi‑site environment. Comprehensive knowledge of ambulatory operations, financial management, and regulatory compliance. Ability to lead through influence and foster collaboration across multiple disciplines. Proven skills in budget development, performance improvement, and change management. Strong analytical and decision‑making abilities. Excellent written and verbal communication skills.

Strong leadership and strategic management skills in a multi‑site environment. Comprehensive knowledge of ambulatory operations, financial management, and regulatory compliance. Ability to lead through influence and foster collaboration across multiple disciplines. Proven skills in budget development, performance improvement, and change management. Strong analytical and decision‑making abilities. Excellent written and verbal communication skills.

Education:

• Bachelor’s degree in healthcare administration, nursing, business, or related field required.
• Master’s degree in healthcare administration,…