Guest Room Attendants​/Hotel Housekeeping

Guest Room Attendant - Hotel Housekeeping

Location: Harrah's Casino & Resort, Cherokee, North Carolina

Pay: $15.00 per hour + overtime + incentive pay

The Burks Companies (TBC) is hiring full‑time Room Attendants/Housekeeping Staff to join our hospitality team. This role is essential to maintaining the highest standards of cleanliness and creating exceptional guest experiences in luxury and high‑profile facilities.

• Perform detailed cleaning tasks in guest rooms (~15 rooms per shift), including making beds, changing linens, sanitizing bathrooms, dusting furniture, and maintaining overall cleanliness.
• Ensure rooms are fully cleaned, stocked, and presented to required standards.
• Identify and promptly report any room discrepancies or maintenance issues to the supervisor.
• Respond to guest requests professionally and courteously.
• Follow all required safety and standard operating procedures.
• Maintain a friendly and positive attitude throughout the shift.
• Serve as a role model for other TBC employees.

• Must be legally authorized to work in the U.S. and provide proof of eligibility.
• Age: 21 or older.
• Ability to lift up to 50 lbs and perform physical tasks (bending, kneeling, stooping, standing for extended periods).
• Must be able to work with various cleaning tools and chemicals while following all safety and hygiene standards.
• Strong customer service skills.
• Previous housekeeping or hospitality experience preferred.
• All positions are subject to background and employment verification.

• High school diploma or equivalent preferred.
• Six months of housekeeping experience is a plus.

• Full-time position 8:00 a.m. – 4:00 p.m.; schedule may vary.
• Must be able to work weekends and holidays.
• Minimum one‑year commitment required*. If employment ends before one year, the employee may be responsible for reimbursing applicable relocation or travel expenses.

• Low-cost employee housing available*
• Free transportation to and from work
• One-way travel cost (airfare or bus fare) covered + transportation to arrival point from worksite
• Medical, dental, vision, life insurance and Short-term disability
• Paid holidays and vacation
• Professional growth opportunities
• Positive, team-oriented work environment

We offer competitive pay, comprehensive benefits, and a supportive work environment. Our team is diverse, and we have a strong track record of internal promotions. If you're energetic, detail‑oriented, and ready to make a difference, apply today!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.