Hotel Sales Manager

Company Description

The Washington Duke Inn & Golf Club, located on the Duke University campus in Durham, North Carolina, offers a blend of Southern hospitality, luxury, and exceptional service. Set on 300 acres of picturesque landscapes, the Inn features 271 elegantly designed guest rooms and suites, award‑winning dining at the Fairview Dining Room, and an 18‑hole championship golf course designed by Robert Trent Jones.

Managed by WDI Hospitality, LLC and owned by Duke University, the Inn is renowned for its attention to detail and commitment to creating memorable experiences for guests. It stands as a distinctive location for hospitality, blending tradition with modern amenities.

This is a full‑time, on‑site role for a Hotel Sales Manager, located in Durham, NC. The Hotel Sales Manager will be responsible for driving sales growth by developing and maintaining strong relationships with clients, managing sales strategies, and identifying new business opportunities. Responsibilities include coordinating and executing sales initiatives, meeting revenue goals, working closely with marketing teams, and delivering excellent customer service to ensure client satisfaction.

The role also involves preparing sales reports and forecasts to contribute to strategic planning.

• Strong Communication and Customer Service skills, including the ability to build relationships and provide exceptional guest experiences.
• Expertise in Sales and Sales Management, including developing strategies, achieving sales targets, and maintaining client partnerships.
• Proficiency in Marketing strategies and practices to support sales efforts and grow revenue.
• Exceptional organizational and problem‑solving skills, with the ability to multitask and adapt to fast‑paced environments.
• Previous experience in a hospitality or hotel sales role is preferred.
• Bachelor's degree in Business, Hospitality Management, Marketing, or a related field is advantageous.