Front Desk Lead: Guest Experience & Ops
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-31
Listing for:
Hilton Durham near Duke Univ
Full Time
position Listed on 2026-07-31
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Guest Services
Job Description & How to Apply Below
Driftwood Hospitality Management seeks a Front Desk Supervisor to lead daily front desk operations and deliver outstanding guest service. You will oversee front desk clerks, manage registrations/check-outs, verify information, and ensure accurate room assignments and billing.
Strong communication and problem-solving are essential. The role requires experience at a hotel front desk, ability to train staff, and maintaining a welcoming atmosphere 24/7.
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