Front Office Leader: Guest Experience and Operations
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-31
Listing for:
Ennismore
Full Time
position Listed on 2026-07-31
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
21c Museum Hotels in Durham, NC, seeks a Front Office Manager who is committed to guest service excellence and promoting the 21c brand. You will supervise Front Desk and Concierge teams, coordinate with Rooms and other departments, and ensure smooth check-ins and check-outs for a memorable guest experience.
The role requires leadership, strong organizational skills, and the ability to train staff, implement new procedures, manage cash handling, and uphold emergency procedures across the front
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