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Guest Services Operator - Front Desk & Reservations
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-15
Listing for:
Sheraton Imperial Hotel
Full Time
position Listed on 2026-08-15
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Concord Hospitality is seeking a Phone Operator to be the friendly voice of the hotel, handling guest inquiries and assisting with reservations while supporting front office operations.
You will provide courteous service, manage wake-up calls, and coordinate with departments to ensure smooth check-ins and check-outs. A flexible schedule including nights and weekends is required; knowledge of loyalty programs and messaging is a plus, with opportunities for training and growth.
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