Conference Services Manager

Job Location:

JBD
- Durham, NC 27708

Position Type:
Full Time

Salary Range: $60,000.00 - $65,000.00 Salary/year

• Develop and maintain strong relationships with clients to understand their needs and expectations for each event.
• Collaborate with sales and marketing teams to promote conference services and secure new business opportunities.
• Plan and coordinate all logistical aspects of conferences and events, including venue selection, catering, audiovisual requirements, and transportation.
• Create detailed event proposals and budgets, ensuring all aspects of the event are accounted for and within financial constraints.
• Lead and manage cross-functional teams, including event coordinators, vendors, and support staff, to ensure successful event execution.
• Oversee the setup, execution, and breakdown of events, ensuring all activities are conducted smoothly and efficiently.
• Monitor event timelines and ensure deadlines are met for all deliverables.
• Conduct post-event evaluations to gather feedback, measure success, and identify areas for improvement.
• Stay informed about industry trends and innovations to continuously enhance the quality and competitiveness of conference services.
• Ensure compliance with all health, safety, and legal regulations during event planning and execution.
• Resolve any issues or conflicts that arise during the planning or execution of events in a timely and effective manner.
• Prepare and present reports on event outcomes and performance metrics to senior management.

Strong problem-solving skills and the ability to make quick, effective decisions in a fast-paced environment.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field. A combination of education and relevant experience may be considered in lieu of a degree.

• Minimum of 3-5 years of experience in conference services, event planning, or hospitality management, with a proven track record of successful event execution.
• Experience in managing a team and coordinating with multiple departments to ensure seamless event operations.
• Demonstrated experience in budget management and financial planning for events.
• Previous experience in a customer-facing role with a focus on delivering exceptional service.

• 401 (k)
• 401 (k) Matching
• Medical, Dental, and Vision benefits offered
• Additional Supplemental Coverages Offered
  - Short Term Disability, Long Term Disability, Critical Illness
• Paid Time Off
• Holiday Pay for 8 holidays, Birthday pay
• Employee Assistance Program
• Complimentary Employee Meal
• Onsite Parking