Human Resources Manager

Overview

Home Team is the #1 pest management company servicing home builders and one of the largest residential pest control companies in the U.S. We are unique from our competition because of our innovative built‑in pest control system Taexx. This position is responsible for managing the HR function for assigned multi‑state branch locations for Home Team, with a primary focus on Recruiting, Employee Relations, Customer Service, and Retention.

At Home Team, we put people first. We make sure Home Teamers have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be Home Team’s next all‑star player.

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• Provide direction, education, and resources on enhanced recruiting tactics and strategy company‑wide; utilize a broad range of recruitment sources to meet staffing requirements.
• Conduct effective, thorough, and objective employee relations investigations as necessary; make recommendations on complex issues.
• Advises location managers/supervisors on employee engagement and retention efforts.
• Maintain in‑depth knowledge of legal requirements related to day‑to‑day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed or required.
• Propose, publish, and administer company policies.
• Provide performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Act as a liaison between front‑line employees and the HR Support Center regarding escalated benefits, payroll, and risk management issues.
• Identify training needs and conduct training for region and branch management, including:
  New Manager Checklist, Recruiting and Onboarding, Performance Management, and Legal Compliance.
• Complete special projects by clarifying objectives; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.
• Audit branch locations with a focus on employee files, documentation, and the onboarding processes.
• Create a business partnership with the Region Vice President to include assistance with operations and human resource initiatives.

• Competitive pay plus bonus
• Pay range $85,000 to $90,000
• Comprehensive benefits package including medical, dental, and vision
• Company‑paid life & AD&D insurance
• 401(k) plan with company match up to 6%
• Employee stock purchase plan
• Paid time off and holidays
• Employee discounts
• Tuition reimbursement
• Dependent scholarship awards
• An opportunity to advance within the company
• Recognition for a job well done
• A friendly work environment
• The opportunity for professional growth and respect that comes from working for an industry leader

• Home Team is the #1 pest management company to homebuilders.
• Currently performs more than 2,000,000 services a year.
• The company has exclusive technology with its unique Taexx built‑in pest control system during a home’s construction.
• Pest Management Industry is growing and is a recession‑resistant line of business.
• Women’s Leadership Initiative at Home Team inspires, empowers, and assists in the professional development of women in the workplace.
• Home Team is financially stable and growing as a subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA.

• Must be 18 years or older with a high school diploma or GED; college degree preferred.
• High level of written and verbal communication skills.
• 3 or more years’ experience in a management role.
• Bachelor’s degree and 4+ years of progressively more responsible human resources generalist experience, or an equivalent combination of education and experience.
• At least 4 years of intermediate‑level skill in the core HR competencies, including employee relations, recruiting, compliance, inclusion/diversity, and retention.
• Proven success completing projects of a diverse and complex scope, with minimal supervision.
• Excellent interpersonal skills and the ability to quickly develop relationships and influence others.
• Demonstrated proficiency as a recruiter at all position levels and/or highly specialized searches.
• Experience working with an Applicant Tracking System (ATS).
• Intermediate Microsoft Office Suite skills, including Excel, Word, Outlook, and PowerPoint.
• Passionate about providing exceptional customer service.
• Ability to travel up to 50%, including overnight.
• SHRM or PHR certification preferred.

Home Team is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.