HR Generalist

Position Summary

The HR Generalist provides high-volume operational and transactional support across the Human Resources department in a large, urban school district of approximately 6,000 employees. The position owns the end-to-end substitute teacher hiring process and supports a wide range of HR compliance, documentation, and employee-service functions. This role is essential in allowing senior HR specialists and directors to focus on strategic and project-based work.

Duties include records maintenance, evaluation process management, employee data updates, onboarding support, loan‑forgiveness and service‑verification processing, random drug‑testing coordination, I-9 backup, and HR operational communications. The Generalist works under moderate supervision and must exercise confidentiality, accuracy, and strong customer‑service skills.

Pay Grade NC12

• Manages the full substitute hiring pipeline
  , including job postings, applicant screening, reference checks, eligibility verification, conditional offers, onboarding, and activation in the substitute management system.
• Conducts substitute orientations
• Maintains active substitute pools for all schools and alerts leadership when shortages
• Serves as administrator for the substitute management system: profile updates, site assignments, rate tables, availability, and user support.
• Tracks fill‑rate and hiring‑timeline metrics and recommends process improvements

• Processes name and address changes
  , employment verifications, demographic updates, and standard HR forms.
• Provides employee and applicant support via phone, email, and in‑person
• Monitors and technically manages the Classified Evaluation cycle
  , including window setup, form distribution, supervisor access, completion tracking, and digital archiving.
• Maintains employee records, including scanning, indexing, file organization, and retention compliance.
• Supports health form collection and routing in collaboration with relevant parties
• Prepares drug/alcohol test lists and maintains required documentation
• Serves as backup for I‑9/E‑Verify processing, reverification, audits, and purge

• Maintains accurate digital personnel files and coordinates with staff to ensure completeness and compliance.
• Manages the technical record‑keeping processes for continuing education units

(CEUs), including uploading, batch imports, reconciliation, and audit preparation.

• Oversees onboarding/compliance processes for Non‑Faculty Coaches
  , including background checks, credential verification, and mandatory documentation.
• Assists as unemployment claims backup by gathering documentation, responding to state requests, and preparing hearing packets.

• Supports logistics for recruitment
• Provides micro‑training and support to school administrators and clerical staff on HRIS and evaluation workflows.
• Manages loan‑forgiveness and aggregate service verification
  , including:
  • Receiving and reviewing employee service documentation
  • Verifying employment, FTE status, school assignments, and qualifying service
  • Accurately completing employer certification sections within required guidelines
  • Communicating with employees regarding missing information, required documentation, or timelines
  • Tracking submissions and maintaining secure digital records for compliance
  • Reporting annual processing volume and turnaround metrics to HR

• Drafts clear, accurate employee communications, FAQs, knowledge‑base articles, and process guides.

• Maintains up‑to‑date HR information
• Utilizes Google Workspace and basic AI tools responsibly to prepare drafts, streamline documentation, and improve accuracy while ensuring data privacy.
• Tracks service metrics (documentation turnaround, error rates, volume) and identifies opportunities to improve workflows.
• Exercises strong confidentiality and judgment while handling sensitive employee data

• Bachelor’s degree preferred
  ;
  Associate’s degree, 48+ college credit hours,…