HR Departmental Manager

HR DEPARTMENTAL MANAGER

Work Arrangement:
Hybrid (On-Site and Remote mix)

Location:

Durham, NC, US, 27710

Be You. Be Bold. Choose Duke. HR Departmental Manager Duke Community Affairs (DCA) Be You. At Duke, we celebrate individuality and the unique experiences, perspectives, and talents that strengthen our community. As the HR Departmental Manager, you'll play a critical leadership role in shaping an inclusive, high-performing workplace culture while supporting a division dedicated to advancing community engagement, research, and impact.

In this role, you will serve as a trusted advisor to senior leadership, providing strategic guidance on workforce planning, employee relations, talent management, and organizational effectiveness. Your expertise will help foster an environment where employees can thrive, innovate, and make meaningful contributions to Duke's mission.

Required Qualifications

• Education:
  
  Bachelor's degree in Human Resources, Business Administration, Public Administration, Organizational Leadership, or a related field, or an equivalent combination of education and experience.
• Experience:
  
  Three years of business, administrative, or human resources experience with demonstrated exposure to HR functions such as employee relations, talent management, workforce planning, compliance, or organizational development.

Application Materials

Required:

Cover Letter Resume Three Professional References

Be Bold. Lead the full spectrum of human resources operations for Duke Community Affairs while driving strategic initiatives that strengthen organizational effectiveness, employee engagement, and workforce excellence. As a key member of the leadership team, you'll influence decision-making, guide transformative change, and develop innovative HR solutions that support both people and organizational success.

What You'll Do

• Strategic HR Leadership & Workforce Planning (35%) Develop and implement human resources strategies that align with DCA's operational, research, and advancement priorities. Partner with senior leaders to plan workforce needs, organizational design, position management, succession planning, and resource allocation. Advise leadership on complex organizational, personnel, and workforce matters while ensuring compliance with university policies and standards. Identify workforce trends, challenges, and opportunities, recommending proactive solutions that support organizational goals.
  
  Manage HR-related external agreements and partnerships, including advisor and fellowship agreements. Design and establish a centralized HR infrastructure that promotes consistency and operational excellence across DCA. Lead initiatives that enhance employee engagement, professional development, and organizational effectiveness. Guide change management efforts related to new programs, systems, processes, and organizational transitions. Represent DCA in university-wide HR initiatives, including employee engagement efforts, inclusive excellence programs, and workforce transformation projects.
• Employee Relations & Organizational Effectiveness (25%) Provide expert consultation and leadership on employee relations matters, including performance management, workplace investigations, conflict resolution, and corrective actions. Ensure equitable and consistent interpretation and application of HR policies and practices. Identify systemic workplace concerns and implement strategies that strengthen culture, engagement, retention, and employee success. Coach and develop leaders to enhance management effectiveness, accountability, and team performance.
• Talent Acquisition & Workforce Management (20%) Oversee recruitment, staffing, and talent acquisition activities to attract and retain exceptional talent. Review and approve workforce transactions, including hiring actions, reclassifications, and compensation changes. Partner with hiring managers to develop effective talent strategies and workforce planning solutions. Maintain oversight of position management, organizational structures, and workforce data integrity.
• HR Operations, Compliance & Systems Oversight (15%) Ensure accurate and compliant administration of HR operations, including personnel transactions, payroll coordination, position reconciliation, and reporting. Monitor compliance with university policies, wage and hour regulations, and audit requirements. Collaborate with university HR partners, including Compensation, Talent Development, Employee & Labor Relations, and HR Information Systems teams.…