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HelpDesk/Support Technical Support

Help Desk Engineer — Root-Cause Troubleshooter

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: US IT Solutions Inc
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A staffing services company in North Carolina is seeking an operations support team member. This role involves monitoring and diagnosing issues escalated from the Help Desk, collaborating with business and technical teams to troubleshoot and resolve complex problems. The ideal candidate will be adept at isolating issues and providing effective solutions to prevent recurrence. This position is key in maintaining service quality and ensuring smooth operations within the organization.
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