ITPROUS_PS_NC___ Batch Operations Lead-Expert

Durham, United States | Posted on 06/11/2025

ITProFound is a global employer serving the USA, India, and Canada. The company develops software products and solutions, as well as provides project implementation and staff augmentation services to clients.

Short

Description:

NC FAST requires a Batch Operations Lead to support daily batch operations for NC FAST Operations and Maintenance.

Complete

Description:

The NC Department of Health and Human Services seeks a Batch Lead to act as the primary contact for project staff and clients, supporting batch operations by analyzing workflows, recommending improvements, providing support during outages, and forecasting workload automation. Responsibilities include developing and managing processes, procedures, workflows, and timelines for Batch Operations, and technical development using SOS Job Scheduler. The role involves setting batch processing policies, managing the scheduling system, ensuring software updates, collaborating with the technology team on backup and recovery, and working with support teams to ensure SLA compliance and incident management.

Skills and Experience:

• 7+ years of experience supporting production batch operations in large IT projects.
• 7+ years of experience creating and running shell scripts and reviewing logs in a UNIX environment.
• 7+ years of experience with Java and Eclipse.
• 7+ years of experience with job scheduling software, preferably SOS Job Scheduler.
• Excellent oral and written communication skills, with the ability to maintain effective relationships with staff.
• Leadership experience in batch operations support.