Associate Demo Presale Specialist

Overview

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.

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The Associate Demo Presales Specialist is part of JAGGAER’s Presales Talent Hub, designed as a strategic talent hub to scale presales capabilities across regions. This role supports JAGGAER’s growth by delivering remote product demonstrations, presentations, and value-based discussions for opportunities below a defined value threshold. The position focuses on creating scalability within the Presales organization, primarily supporting cross-sell activities for existing customers and SMB opportunities in the market.

It acts as a precursor for Senior Presales Consultant involvement when opportunities expand in scope or value. For existing customer engagements, the Associate Demo Presales Specialist will collaborate closely with other departments involved with the customer (e.g. Customer Success and Professional Services), in addition to the Sales team, ensuring alignment and value delivery.

• Understand the entire “JAGGAER One” platform and become a subject matter expert in the Source to Pay software solutions.
• You will be supporting JAGGAER Pre-Sales Consultants by maturing best class assets such as Value Propositions, Software Demonstration Assets, Solution Videos, Training/Enablement/On-boarding material among other SME and thought leadership material and assets.
• Support in prepare compelling demonstrations of JAGGAER software solutions that will be leveraged in our sales engagements.
• Collaborate with internal stakeholders (e.g. Account Managers, Professional Services, Product Management, and Marketing) to manage and improve the content and configure appropriate solutions relevant to industry verticals and specific client scenarios.
• Work collaboratively on cross functional teams to continually provide feedback on ways JAGGAER can improve product functionality as well as improve sales content, demo content and messaging.
• Engage with customers to gather business and technical requirements, determine business needs and architect appropriate solutions.
• Utilizing advanced knowledge of customer business needs, engineering and manufacturing processes, industry best practices and competitive.

Required Qualifications
- Fluent in English (native or near-native proficiency).

- Strong presentation and communication skills in a virtual environment.

- Ability to understand business processes and translate them into solution benefits.

- Comfortable working independently in a remote setup.

Preferred Qualifications
- Knowledge of Procurement, Supply Chain, or Spend Management solutions is considered a nice-to-have - Strong client engagement skills; experience in Presales, Solution Consulting, or SaaS/enterprise software is a plus, but not required.

- Experience in creating digital content for videos or video editing is considered an advantage.

- Experience with remote collaboration tools (Zoom, MS Teams, etc.).

- Knowledge of other languages is a plus, but not required.

Customer-focused mindset with strong interpersonal skills.

- Ability to manage multiple priorities and deliver under tight timelines.

- Technology encourages engagement with new developments and supports continuous learning outside of established routines.

- Demonstrated ability to execute responsibilities effectively under time constraints and in high-pressure situations
- Analytical thinking and problem-solving capabilities.

Demo-to-Opportunity Conversion Rate: % of demos leading to next-stage progression (closed won or Sr. Presales engagement)- Response Time:
Average time to respond to Sales requests within the agreed SLA.

- Pipeline…