Technical Scrum Master II

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Applications are accepted until further notice.

This position is ideal for professionals with 1–3 years of experience who are passionate about Agile methodologies and possess a foundational technical background.

As a Technical Scrum Master, you will drive Agile practices, foster collaboration within technical teams, and support the delivery of high-quality, scalable solutions. Acting as both a servant leader and technical enabler, you will facilitate Scrum ceremonies, help remove basic impediments, and ensure teams remain focused on their sprint goals. You will also guide your team in adhering to Scrum principles and collaborate multi-functionally with partners and leadership to ensure alignment with broader organizational goals.

This role requires a balance of emerging Agile leadership, technical curiosity, and the ability to work optimally in a fast‑paced Dev Ops environment. You will be instrumental in managing team dynamics, promoting continuous improvement, and helping teams deliver on their commitments.

• Facilitate standard Scrum ceremonies, including Daily Stand‑ups, Sprint Planning, Sprint Reviews, and Retrospectives.
• Support the team in adhering to Scrum values and principles while learning to foster a culture of transparency and collaboration.

• Work closely with engineers to identify and surface technical blockers or dependencies early in the sprint.
• Assist the team in breaking down technical requirements into actionable user stories and tasks.
• Develop a foundational understanding of the team’s technical stack to better communicate challenges to stakeholders.

• Assist Product Owners (POs) in maintaining a clean and prioritized backlog.
• Ensure that user stories meet the "Definition of Ready" and include clear acceptance criteria before sprint entry.

• Act as a liaison between the technical team and immediate stakeholders to ensure clear communication regarding progress and timelines.
• Help protect the team from outside interruptions during the sprint.

• Track and report on basic Agile metrics (e.g., Velocity, Burndown charts) to help the team understand their performance.
• Participate in and contribute to continuous improvement initiatives within the Developer Experience team.

• Education:
  
  Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience) with 1–3 years of experience working within an Agile environment, such as in a Scrum Master, Project Coordinator, or Junior Developer capacity.
• Technical Foundation:
  Foundational understanding of the software development lifecycle (SDLC), Dev Ops practices, and the ability to grasp complex technical workflows.
• Agile Proficiency:
  Strong knowledge of Scrum and Kanban frameworks, including the ability to facilitate ceremonies and track team metrics like velocity and burndown.
• Communication &
  
  Collaboration:
  
  Excellent interpersonal and communication skills to effectively bridge the gap between technical engineers and business stakeholders.
• Education & Certification:
  Bachelor’s degree in a technical field or equivalent experience; an entry-level Agile certification (e.g., CSM or PSM I) is highly preferred.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow…