Business Systems Analyst

Employer Industry

Pharmaceutical Technology

• Opportunity for career advancement and growth within the organization
• Work remotely from one of the 28 specified states
• Competitive salary based on experience
• Collaborative work environment that values innovative problem‑solving
• Chance to make a positive impact on the operational efficiency of the organization
• Involvement in diverse projects and initiatives across business and IT

• Provide technical knowledge and support in operational system/application issues to the business and IT
• Resolve medium to moderately complex production issues by troubleshooting and analyzing root causes
• Coordinate testing plans with business areas and IT, ensuring alignment with business requirements
• Develop system support processes in collaboration with IT and document all support activities
• Configure and maintain system tables and data elements to enhance system performance

• Bachelor's degree or advanced degree in a relevant field
• Minimum of 3 years of experience in a related field, or 5+ years of experience in lieu of a degree
• Strong knowledge of pharmaceutical processes and testing methodologies
• Proven ability to provide ongoing user support for technical inquiries and service requests
• Familiarity with system configuration and change control processes

• Experience with Prime, Facets, and Care Radius systems
• Prior involvement in business testing activities and documentation
• Strong analytical skills for assessing testing results and making recommendations
• Technical expertise in system upgrades and architectural enhancements
• Excellent communication skills for coordinating with cross-functional teams