Management Engineer-Clinical Labs

General Description of the Job Class

Support the following performance management and improvement services for the Duke Health System Acute Care Analytics and Improvement office supporting Duke University Hospital, Duke Health Raleigh Hospital, Durham Regional Hospital, and other entities within the Duke University Health System.

This position will focus on advanced analytics, data engineering, and performance improvement to enhance clinical operations and patient safety outcomes—particularly within Clinical Labs.

• Lead development, validation, and maintenance of standardized analytics supporting Clinical Lab KPIs.
• Design and maintain dashboards and reports to monitor performance trends and outcomes.
• Translate complex data into clear, actionable insights for clinical and operational leaders.

• Provide technical project management support for operational and strategic initiatives within Clinical Labs.
• Facilitate cross-functional collaboration among physicians, nursing, operations, analytics, and leadership.
• Develop project plans and outcome measures aligned with health system goals.

• Serve as a technical and analytical lead for multidisciplinary performance improvement initiatives.
• Apply performance improvement methodologies (e.g., Lean, Six Sigma, PDSA) to identify inefficiencies and drive sustainable change.
• Monitor impact of interventions and recommend course corrections based on data trends.

• Align Clinical Lab performance initiatives with broader health system goals and hospital KPIs.
• Serve as a key liaison between Clinical Labs leadership and system analytics and improvement resources.

• Minimum of a Bachelor's degree in Industrial and Systems Engineering or a related field.
• Master's degree highly desired.

• Minimum of 4 years of related experience.
• Equivalency
  
  Note:
  
  Experience can be supplemented with a Master's degree (equivalent to two years of experience) or with 2 years of Duke ME I experience.

• Strong analytical, quantitative, and communication skills.
• Proficiency in data visualization and reporting tools (e.g., Tableau, Power BI).
• Experience with data engineering or SQL.
• Ability to manage complex projects and work collaboratively with clinical and operational stakeholders.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Job Code: 5012

FLSA: E

Job Level: H1

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.