Senior Analyst - AI Enablement & Organizational Development

JOB DESCRIPTION OVERVIEW

CREO’s AI Enablement practice helps life sciences, healthcare, and technology organizations unlock the value of AI through strategy, governance, adoption change management, and hands‑on upskilling. As a Senior Analyst on this team, you will work alongside senior AI Enablement leadership to design and deliver client engagements that stand up AI Champions programs, launch workshop series, operationalize governance frameworks, and drive measurable adoption.

This role is ideal for a proactive, highly curious consultant who thrives at the intersection of people, process, and emerging technology. You will learn directly from the senior leaders shaping CREO’s AI service line, serve as a trusted right hand to client‑side Chief AI Officers and their champion communities, and grow quickly into owning new client spaces as we expand the offering.

You live the CREO values and you are always learning and always teaching.

You will contribute across the full lifecycle of client AI programs — from discovery and planning through delivery, adoption, and ongoing program coordination.

• Partner with senior AI Enablement consultants to deliver client engagements, including AI readiness assessments, governance frameworks, champion programs, workshop series, and use‑case discovery.
• Support and participate in stakeholder interviews, discovery sessions, and working sessions to identify and assess AI use cases based on business value, feasibility, risk, and adoption readiness.
• Translate client pain points into practical AI opportunities, including chatbots, workflow automations, knowledge management tools, analytics assistants, and adoption toolkits.
• Manage multiple concurrent work streams, tracking scope, schedule, deliverables, risks, and action items across engagements, including as a formally delegated Project Manager.
• Serve as a right hand to client‑side AI leaders, program leads, and champion communities — coordinating meetings, capturing decisions, and keeping momentum between sessions.
• Collaborate closely with AI engineers and solution architects on the project side of delivery (planning, coordination, communication), translating their technical work into narratives that land with executives and end users.
• Maintain personal billable utilization at the rate of 1700 hours per year.
• Build polished, insight‑rich PowerPoint decks, workshop materials, playbooks, and written reports that make complex AI concepts accessible to non‑technical audiences.
• Develop and maintain enablement artifacts such as SharePoint sites, training repositories, champion community hubs, prompt libraries, and intranet content that sustain adoption after each engagement.
• Produce governance artifacts including AI solution intake forms, risk models, use‑case inventories, and executive‑ready status reports with strong attention to quality and client readiness.
• Partner with clients and technical teams to deploy specialized AI or machine learning tools into client environments when needed.
• Support AI solutions in regulated or compliance‑sensitive environments by helping document requirements, risks, controls, and user guidance.
• Comfortable managing personal workload across multiple concurrent engagements; able to prioritize tasks, meet deadlines, and proactively communicate status and progress to the team.

You will play an active role in helping non‑technical users understand, adopt, and get value from AI tools and solutions.

• Co‑design and co‑facilitate CREO’s AI Foundations workshops, champion kick‑offs, hands‑on labs, case contests, and recurring office hours for client teams.
• Coordinate training logistics and attendee experience across in‑person and remote modalities, ensuring every session translates into adoptable use cases.
• Support AI adoption change management — internal communications, awareness campaigns, community building — that turns pilots into organization‑wide deployments.
• Package lessons learned, reusable templates, workshop guides, and engagement materials into scalable assets for future CREO AI…