Digital Experience Manager

Job Description Product Ownership & Delivery

• Manage website backlog, participate in Agile ceremonies, support UAT
• Own release quality and governance approvals
• Partner with offshore squads and ensure delivery
• Work directly with brand teams, marketers, and agencies
• Review briefs, designs, and outputs for quality + compliance
• Serve as primary POC for Design System adherence
• Drive adoption of GSK’s Continuum Design System
• Ensure consistency across ~100 websites
• Track component usage, enforce standards, manage updates

• Use GSK’s agentic platform to streamline workflows
• Write/refine prompts to generate:
  • Content drafts
  • QA/testing outputs

• Own site health metrics:
  • SEO / GEO
  • Page speed
  • Accessibility
• Leverage analytics, testing, and personalization to improve UX.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 5+ years web product ownership / digital experience management
• Strong Agile experience (backlog, sprints, UAT)
• Experience managing end-to-end website lifecycle
• Proven experience working with creative agencies + cross-functional teams
• Experience driving or enforcing a Design System
• FIGMA
• Hands-on experience with:
  • AI tools / automation / prompt engineering
• Pharma / regulated industry background (GSK highly prefers)
• Experience supporting Promotional Review / compliance workflows
• Exposure to:
  • React / Next.js
  • Headless CMS
  • CI/CD pipelines