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Life Sciences Service Desk Analyst – Level 1
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-05-24
Listing for:
Creo Inc
Full Time
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Creo Inc in Durham, NC is seeking a motivated individual for a support role in the Life Sciences industry, providing first-level service desk support via phone, chat, and email. Your key responsibilities include managing incoming support requests, triaging and creating tickets, and assisting with standard operating system issues.
The ideal candidate will have 1-2 years of experience in a support role and a Bachelor's degree. Excellent communication skills and customer service excellence are essential. Experience with Microsoft 365 and relevant certifications are preferred.
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