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Entry-Level Service Desk Analyst – Frontline IT Support
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-05-26
Listing for:
CREO
Full Time
position Listed on 2026-05-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
CREO is seeking a dedicated Help Desk Support professional to provide first-level support for clients in the Life Sciences industry. This role involves handling support requests via phone, chat, and email while ensuring exceptional client experiences and interaction.
The ideal candidate will have 1-2 years of experience, excellent communication skills, and a Bachelor's degree. Familiarity with Microsoft 365 and experience in Healthcare or Life Sciences is preferred. Knowledge of troubleshooting and technical support is essential.
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