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Lead Service Support Analyst — Drive Help Desk Excellence

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: 360-IT-Professional
Full Time, Contract position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

360-IT-Professional is looking for a Lead Service Support Analyst in Durham, NC. This full-time role involves ensuring effective operation of automated systems, leading a team, and managing help desk operations.

The ideal candidate should have solid knowledge of browser-based applications, strong communication skills, and a background in team leadership. This position offers a 1-year contract with either webcam or in-person interviews.

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