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Strategic Technical Support Account Manager
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-05-31
Listing for:
Unily
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Unily is seeking a Technical Support Account Manager (TSAM) based in North Carolina. In this role, you will manage a portfolio of customer accounts, focusing on operational support and driving customer success. You'll serve as the main point of contact for escalations, track incidents, and ensure contract renewals.
The ideal candidate has a Bachelor’s degree in Computer Science or Engineering, along with over 2 years' experience in a technical account management role. Unily offers a hybrid work environment and a range of employee benefits.
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