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IT Support Technical Support Cloud Computing Systems Engineer

Enterprise SaaS Support & Solutions Leader

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Itron, Inc.
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cloud Computing, Systems Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology provider is seeking a Technical Support & Solutions Manager in North Carolina to build and lead their enterprise support function for utility clients. This role involves designing scalable support processes, driving timely issue resolution, and collaborating across teams. The ideal candidate will have over 7 years in enterprise SaaS support and experience with high-severity issue management. The position offers a chance to enhance customer trust and operational excellence while supporting critical infrastructure and technology solutions.
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