IT Analyst - Medical Device Security​/Project Management - Level 2

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

The IT Analyst demonstrates knowledge and proven application of knowledge within a specific Information Technology discipline(s). The duties and responsibilities for the Analyst, IT will vary depending on work area.

The following criteria may be used to determine level:

• Individual contributor representing the most common entry point for this career ladder; works under direct supervision.
• Demonstrates knowledge and proven application of knowledge within a specific discipline(s).
• Completes tasks and portions of larger projects, identifying internal resources to build project team capabilities.
• May function in a cross-team environment.

• Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge.
• Maintains a level of exposure to external industry and market technical intelligence.
• Performs and coordinates simple to complex projects with minimal direction.
• Optimizes internal resources to maximize team capabilities.
• Leads peers to resolve complex issues consistent with divisional/organizational goals.
• Serve as technical resource for discipline in cross-functional teams.
• Effectively communicates specific IT issues/solutions to clients.

• May function as a technical leader, either as a subject matter expert with proficiency in defined area(s) of the profession, or as a generalist, with a broad knowledge of all aspects of the profession.
• May function as a team leader, responsible for supporting management in day-to-day personnel oversight and workflow management activities.

• Education/Training
  —Bachelor's degree in a related field, or four years of equivalent technical experience required.
• Licensure/Certification
  —Credential requirements will vary, depending on work area.
• Experience
  —Level 1:
  No experience required beyond the minimum education (or equivalency) requirement. Level 2:
  Two years of related experience is required. Level 3:
  Four years of related experience is required.
• Skills
  —(Summary of level‑specific skill expectations.)

• Keeps current on new industry trends in a specific discipline and applies learnings to assignments.
• Takes personal responsibility for taking actions on projects that result in solutions that truly address customer needs.
• Understands when to request supervisor involvement in programming related matters.
• Considers impact to others and current processes within discipline prior to taking action.
• Adapts individual work style and reprioritizes assignments as changes in department or project goals or requirements are communicated.
• Independently completes complex tasks and portions of larger projects.
• Identifies and uses appropriate resources to accomplish tasks and build individual and team knowledge.
• Suggests new approaches to accomplishing individual responsibilities or team assignments.
• Accomplishes assignments/project objectives through keeping people focused on the solution and the team informed of project status.
• Shares information and solicits input and ideas from other team members.
• Persuades team members to use different work steps/methodologies to accomplish assignments.
• Promotes the goals of the initiative, setting aside departmental or functional biases to achieve objectives.
• Delivers systems or programs that are completed on time and within budget.
• Self‑motivated and focused on delivering quality work even when faced with difficulties or over a longer‑term project.
• Possesses advanced knowledge and proven application of it within a specific discipline.
• Provides assistance to project team members in accomplishing technical or programming‑specific tasks.
• Independently completes complex tasks and portions of larger projects.
• Realistically evaluates own progress against expectations/goals and takes necessary actions to address developmental needs…