Senior Application Manager

Apply your enterprise application expertise to design, manage, and optimize access control systems.

Be You.

Duke Health Facilities

Duke Health Facilities is seeking a Senior Application Manager with strong enterprise application and database expertise to manage and evolve Duke Health's enterprise access control application environment, currently centered on the Pro Watch system, and positioned to expand to additional access and security management technologies.

This role serves as the technical lead and subject matter expert for access control applications supporting badging, reporting, alarm monitoring, and role-based access across Duke Health facilities. The position will report to the Director, Information Technology.

On-Site

• Application support certification (Pro Watch, Microsoft SQL);
  Database administrator strongly preferred.
• Six to eight years of experience preferred.
• Experience serving as a technical lead or subject matter expert.
• Strong database, system design, and troubleshooting skills.
• Strong verbal and written communication skills.

Education:

Bachelor's degree in a related technical field or equivalent experience.

Experience:

Minimum 4 years of enterprise application support experience.

• Lead administration and optimization of enterprise access control applications, including Pro Watch and future related platforms.
• Design and manage clearance codes, role-based access models, and access lifecycle rules.
• Identify, resolve, and prevent access conflicts, redundancies, and data integrity issues.
• Structure access by enterprise role, division, building, campus, and geography.
• Partner with Facilities, Security, IT, HR, and other stakeholders on access governance and automation.
• Support system enhancements, integrations, and evaluation of emerging access control technologies.
• Provide technical leadership and supervise assigned staff.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.