Learning Designer; LXD - AI & Sales Enablement
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-06-02
Listing for:
Cisco Systems, Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Digital Media / Production, Digital Marketing, Ecommerce, IT Support
Job Description & How to Apply Below
The application window is expected to close on: 06/02/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This remote role is open to candidates who reside in the United States, no relocaiton is available.
Meet the Team:
We're redefining how sales teams learn in the AI era. Our team develops next-generation enablement experiences that combine instructional design, artificial intelligence, and real-world customer engagement to help sellers perform at their best. In this strategic role, you will be instrumental in driving sales effectiveness for flagship programs like Quarterly Execution Priorities (QEP) and Global Sales Experience (GSX), helping Cisco sellers stay ahead of rapid technology change, connect more deeply with customers, and drive business impact.
This is a team for builders, innovators, and problem solvers who want to put customers first, drive durable growth, and shape the future of learning.
Your Impact:
You will play a key role in modernizing how sales enablement is designed, delivered, and experienced. You'll use AI to accelerate content development, personalize learning journeys, and create immersive learning experiences that reflect how leaders and sellers work today.
You will directly influence how global sales teams understand complex solutions, engage customers, and succeed in an increasingly AI focused marketplace. This role is ideal for someone who is equally comfortable designing learning experiences, experimenting with AI tools, and collaborating across business and technical teams.
What You'll Do:
AI-Enabled Learning Design:
* Design AI-enhanced learning experiences such as adaptive learning paths, simulations, virtual coaching, and knowledge assistants to support seller readiness.
* Leverage generative AI and automation tools to accelerate content development while maintaining accuracy, quality, and brand alignment.
* Champion emerging AI capabilities and apply practical use cases to improve learner engagement, speed, and scalability.
Instructional Design & Content Development:
* Develop engaging learning solutions including digital learning, workshops, virtual sessions, toolkits, and micro learning.
* Translate technology, AI, and solution messaging into clear, customer-relevant learning experiences.
* Modernize and evolve enablement assets to align with evolving product messaging, GTM priorities, and learner needs.
Enablement Program Support:
* Drive assigned enablement initiatives, such as QEP
* Design and accelerate year-round readiness activities aligned to GSX, fiscal priorities, and sales transformation efforts.
* Manage communications, content deployment, learner engagement activities, and vendor coordination when applicable.
Stakeholder
Collaboration:
* Partner with subject matter authorities, sales leaders, HR, marketing, and cross-functional teams throughout design and delivery.
* Drive results autonomously, while contributing effectively within collaborative program teams.
* Incorporate stakeholder input while maintaining instructional quality, learner focus, and program alignment.
Minimum Qualifications:
* 4+ years of experience in instructional design, sales enablement, learning development, or related roles.
* 2+ years of demonstrated experience using AI tools to support instructional design, content development, or learning innovation (ex: Articulate 360, Adobe Creative Suite, Camtasia, etc.)
* 4+ years experience with digital learning development tools and LMS/LXP platforms.
* Strong collaboration, communication, and project coordination skills.
Preferred Qualifications:
* Experience in enterprise technology, B2B sales enablement, or go-to-market organizations.
* Bachelor's degree in Instructional Design, Learning & Development, Education Technology, Business, or related field.
* Familiarity with sales motions, customer engagement strategies, or technical solution messaging.
* Exposure to global readiness programs, onboarding, or continuous learning initiatives.
* Experience working in matrixed organizations with cross-functional stakeholders.
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