More jobs:
Project Manager -Salesforce
Job in
Durham, Durham County, North Carolina, 27701, USA
Listed on 2026-06-05
Listing for:
TATA Consulting Services
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Must Have Technical/Functional Skills
Salesforce, Agile, Project Management exp
Roles & Responsibilities
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of
Salesforce Agentforce for customer service operations on Salesforce Service Cloud. The ideal candidate
will bring a strong blend of project leadership and deep technical expertise in Service Cloud and Agentforce,
ensuring successful delivery aligned with business outcomes and strategic objectives
* Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
* Define scope, timelines, milestones, and deliverables
* Ensure projects are delivered on time, within scope, and budget
* Track project progress and provide regular status updates
* Act as the primary interface between business stakeholders and technical teams
* Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
* Coordinate cross-functional teams:
Developers, Administrators, QA engineers, Architects
* Remove blockers and ensure team productivity
* Identify, assess, and mitigate project risks
* Ensure adherence to quality standards and testing processes
* Oversee UAT, release management, and deployment cycles
* Ensure adherence to Salesforce development standards and governance
* Drive Dev Ops and CI/CD practices
* Maintain documentation for solution design and processes
Generic Managerial Skills, If any
* 15-20years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
* Proven experience managing large-scale Salesforce implementations
* Experience with Agile/Scrum methodologies
* Strong planning, estimation, and risk management skills
* Familiarity with Jira / Azure Dev Ops / MS Project
* Excellent communication and stakeholder management
* Leadership and decision-making skills
* Problem-solving mindset
* Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe
* Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp
Education
Bachelor's degree
Salary Range: $110000 - $130000 a year
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