L2 Technical Support Engineer — Systems, Security & Infra
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-06-12
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Network Security
Job Description & How to Apply Below
Jobs via Dice is seeking a highly analytical L2 Technical Support Engineer in Durham, NC to manage advanced technical escalations from L1 helpdesk. This role requires in-depth troubleshooting of hardware, software, and network issues.
You will own technical issues, investigate recurring incidents, and manage user access. Proficiency with Active Directory, Windows/Linux environments, and networking skills is essential. This role supports both frontline and backend engineering efforts.
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