IT Hardware Specialist

NOW HIRING FULL TIME IT HARDWARE SPECIALIST

REVCO SOLUTIONS INC. is an Accounts Receivable Management Corp located in Durham, NC with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay.

• Medical, Dental, Vision, Life and Disability coverage
• 401(k) Savings Plan with company match
• Paid Time Off (PTO), Paid Holidays, and Paid Training
• Free Fitness Club Membership
• Referral Incentive Program

The IT Hardware Specialist will be responsible for the hardware lifecycle for Revco, which includes new deployments as well as refreshing existing deployments. Inventory and auditing will be undertaken regularly. This position will also collaborate on documentation.

• Receive and inventory laptops
• Set up laptops in accordance with standard procedures
• Deploy laptops in office or to remote users
• Audit inventory and keep system up to date
• Maintain documentation
• Inventory Recycling and E-Waste
• Coordinate with branch offices to ensure proper stock and inventory recycling
• Work Help Desk tickets and Calls when not engaged with hardware

• Associate degree in Computer Science or a similar field
• 2+ years of proven IT Help Desk experience
• 1+ years working with inventory
• Excellent verbal and written communication skills
• Attention to detail
• Strong analytical skills
• Ability to diagnose and resolve advanced technical issues