WUNC Technology

Schedule:

Monday – Friday, 9:00 AM – 4:00 PM. Typically 35-38 hours per week.

This position will provide technical support and/or programming to staff, which may include installing and configuring computer hardware, software, networks, printers and scanners, diagnosing and solving hardware/software issues, and analyzing underlying issues as necessary. The role also involves project management of IT systems upgrades, migrations and organization.

• Install and configure computer hardware, software, networks, printers, and scanners.
• Diagnose and solve hardware and software issues.
• Analyze underlying issues as necessary.
• Manage projects related to IT systems upgrades, migrations, and organization.

• Associate’s degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position’s role; or
• Bachelor’s degree from an appropriately accredited institution and one year of experience in the information technology field related to the position’s role; or
• Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.
• Journey level requires an additional one year of experience.
• Advanced level requires an additional two years of experience.

• Knowledge of Windows OS installation with troubleshooting experience.
• Knowledge of networking, TCP/IP setups for computers and printers.
• Knowledge of audio studio equipment.
• Ability to research issues and projects.
• Experience with standard office software, PC and Mac OS or hardware.

Ability to move equipment weighing up to 50 lbs with or without accommodation, and negotiate ladders.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.