Citrix​/Azure Virtual Desktop Architect

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary: UNC Health is seeking a Citrix / Azure Virtual Desktop Architect to lead the strategy, architecture, support and modernization of our enterprise virtual desktop and application delivery platforms in a large, complex healthcare environment. This role offers the opportunity to shape the future of virtual end-user computing for a health system supporting caregivers, clinical operations, and business teams across North Carolina.

The environment is primarily Citrix-based, and this position will help guide ongoing modernization, including evaluation of hybrid and cloud-hosted delivery models such as Azure Virtual Desktop (AVD). The platform supports approximately 30K+ concurrent users, making this an excellent opportunity for an architect who enjoys enterprise-scale design, technical leadership, and long-term technology planning in a mission-driven organization.

What You’ll Do:

• Serve as the technical lead and subject matter expert for the enterprise virtual application and desktop platform.
• Define and maintain enterprise architecture standards, reference designs, capacity models, and lifecycle strategies for virtual desktop platforms.
• Evaluate platform options, including Citrix enhancements and Azure Virtual Desktop, and provide architecture guidance, trade‑off analysis, and recommendations.
• Design and support on‑premises and hybrid architecture aligned with UNC Health’s infrastructure and cloud strategies.

• Design, implement, and support Citrix infrastructure, including core technologies:
  • Citrix Virtual Apps and Desktops
  • Citrix Provisioning Services (PVS), including Azure based deployment strategies
  • Citrix Store Front
  • Citrix Studio and Citrix Director
  • Citrix Workspace Environment Manager (WEM)
• Architect high availability, resiliency, and scalability across multiple Citrix sites.
• Serve as the technical escalation point for complex platform issues affecting performance, stability, and availability.

• Partner with cloud and infrastructure teams to design hybrid Citrix and cloud architecture.
• Participate in Azure Virtual Desktop (AVD) evaluations or pilots from a platform architecture perspective.
• Ensure integration with identity, networking, security, and monitoring frameworks.
• Bring a strong understanding of cloud architecture, design patterns, and operational models.

• Architect and support profile management solutions such as Citrix UPM and FSLogix.
• Use Microsoft Group Policy and Citrix WEM to implement standardized and scalable configuration management.
• Drive platform performance, logon optimization, and session reliability improvements.

• Monitor infrastructure health using Citrix Director, Citrix Studio, Extra Hop, Uber Agent, and related tools.
• Analyze platform performance and usage data to support capacity planning and root cause analysis.
• Develop Power Shell automation to streamline platform administration and improve operational efficiency.

• Mentor Citrix and virtualization engineers on architecture patterns, standards, and best practices.
• Collaborate with infrastructure, networking, security, and application teams on platform initiatives.
• Contribute to platform roadmaps, major upgrades, and architectural decision‑making.

• 5+ years of experience with Windows client/server networking, including Windows domain and authentication, Active Directory, logon scripts, policies, and client and network security.
• 5+ years of experience with server configuration and installation, performance and network monitoring tools, operating system upgrades and migrations, and advanced troubleshooting across hardware and software.
• 5+ years of experience with Azure Virtual Desktop (AVD), Citrix Xen App/Xen Desktop, Citrix Workspace Environment Manager (WEM), Citrix Store Front, and Citrix Provisioning Services (PVS).

• Exper…