Business Development Leader, Digital Manufacturing & Data Services

Job Details:

Job Location:

Charlotte, NC 28206

As a 100% Employee-Owned company, Robert

E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.

Under the Robert

E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs.

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

We’re looking for a commercially driven leader who can help manufacturers modernize operations through digital transformation, industrial data, and advanced software solutions. This role sits at the intersection of manufacturing, technology, and business strategy. You’ll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI.

You’ll collaborate closely with account managers, solution architects, practice leaders, and delivery teams to turn complex operational problems into measurable business outcomes.

• Identifying and developing new opportunities in digital manufacturing and industrial data services
• Leading customer conversations around operational efficiency, production visibility, quality, downtime reduction, and digital transformation
• Helping customers define strategies for MES/MOM, industrial data infrastructure, analytics, and AI-enabled operations
• Building business cases, ROI narratives, and executive presentations that connect technology investments to operational outcomes
• Partnering with technical teams to shape solution concepts, proposals, pilots, and implementation roadmaps
• Developing go-to-market messaging, customer success stories, and reusable sales tools for the broader commercial organization
• Working across multiple software ecosystems and technology partners to deliver best-fit customer solutions

• Limited visibility into plant performance and production data
• Disconnected manufacturing systems and siloed operational data
• Manual reporting and inefficient decision-making processes
• Downtime, quality, throughput, and OEE challenges
• Difficulty scaling digital manufacturing initiatives across facilities
• Lack of actionable insights from industrial data
• Identifying practical and scalable Industrial AI use cases
• Aligning operational technology investments with measurable business value

• Manufacturing Execution Systems (MES)
• Manufacturing Operations Management (MOM)
• Industrial data platforms and historians
• Cloud and hybrid data architectures
• Data engineering and analytics tools
• Industrial AI and machine learning applications
• Operational…