Associate - Empower Global Informatics

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life‑changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.

The Empower Global Informatics Associate will provide support for the Empower application. The Empower application is used by MQ laboratories for chromatographic testing, including GC, HPLC, and CE. The Empower Global Informatics Associate will work with the informatics team, Tech@Lilly, and site personnel to implement Empower and provide ongoing support.

The Empower Global Informatics Associate will work with the development team to help support the development and refinement of system requirements for Empower and related applications, as well as testing protocols, scripts, and business specific system configuration items. The Empower Global Informatics Associate will help perform validation testing, user acceptance, and authoring/editing of various validation deliverables.

The Empower Global Informatics Associate will help develop, maintain, and deliver training materials for Empower and related applications and business processes. Training delivery may involve travel to sites on an as‑needed basis, and establishing a regular training schedule at MQLC or other global facilities. The Empower Global Informatics Associate will work closely with global and local training professionals and third‑party providers throughout this process to ensure effectiveness of the training regimen.

The Empower Global Informatics Associate is responsible for providing business knowledge, coordination, and support for implementation of standardized business processes during the deployment of Empower and related applications. This includes assisting analysts at sites in data discovery, verification, and other tasks to support system acceptance.

The Empower Global Informatics Associate will interact with site resources to support the deployment of Empower and related applications by understanding local requirements and applying them to global business processes as a member of the site deployment team. They will communicate new and changed business processes to deployment sites and influence the site to adopt these standardized global processes and tools to support the site’s intended use of the system.

The Empower Global Informatics Associate will be expected to provide ongoing support for Empower, including the reporting and management of support issues, incident and deviation investigation, coaching and mentoring of system users, and the identification of transferrable work processes between sites.

The Empower Global Informatics Associate will be part of the team that will provide answers to questions from inspections, audits, and other formal and informal assessments that impact globally owned applications and their associated workflows. This may require travel to sites, extensive evaluation and research of answers, and crafting formal responses for inclusion in company documentation.

• Bachelor’s Degree or equivalent experience in Chemistry, Biology, Chemical Engineering or closely related field
• Minimum 2 years’ GMP laboratory experience
• Knowledge of quality documentation and control processes
• Demonstrated knowledge of analytical testing methods, laboratory documentation and control processes
• Extensive knowledge of Empower.

• The ideal candidate will have experience with analytical separations and instrumentation, Empower, and pharmaceutical testing
• Good organizational skills.
• Learning flexibility/agility; strong communication/presentation skills; strong system skills to navigate in multiple systems;
• Possess…