Director, User Experience & Design

Job Description

We are seeking a Director, User Experience and Design to lead the design of embedded analytics experiences across a complex, multi‑team product environment. This senior player/coach role shapes user interaction models, drives design system maturity, and accelerates delivery through close collaboration with engineering and strategic use of AI‑powered design toolsets. The role serves as the foremost UX authority on how users interact with analytics capabilities for our embedded product suite, working across product, engineering, and data teams to ensure coherent, scalable, best‑in‑class experiences.

• Own and evolve the embedded analytics design system, defining component libraries, interaction patterns and usage guidelines across multiple product teams and development tracks.
• Establish and govern user interaction models for dashboards, data visualizations, filtering systems, drill‑down experiences and contextual data exploration.
• Define and document design standards, ensuring consistency of experience across embedding contexts, host applications and diverse end‑user environments.
• Drive adoption of design system components and patterns across teams, providing guidance and governance to maintain coherence at scale.
• Partner with Product Management to establish and operationalize a scalable user research practice.
• Partner deeply and daily with frontend, backend and platform engineering teams to translate design intent into technically sound, implementable solutions, acting as a true co‑creator rather than a handoff‑driven designer.
• Collaborate with engineering leads to understand technical constraints and opportunities early in the design process, shaping interaction models that are both user‑centered and architecturally achievable.
• Participate actively in sprint ceremonies, architecture discussions and technical reviews, contributing UX perspective to decisions that impact the end‑user experience.
• Define and maintain design tokens, API contracts for UI components and shared front‑end specifications in alignment with engineering conventions.
• Champion a continuous feedback loop between design and engineering using prototypes, annotations and paired working sessions to reduce ambiguity and accelerate implementation.
• Leverage AI‑powered design and prototyping tools (e.g., Git Hub Copilot, Cursor, Figma AI) to accelerate wire framing, component generation and design specification workflows.
• Use AI toolsets to rapidly generate and validate interaction alternatives, enabling faster design iteration and more informed decision‑making across the team.
• Apply AI‑assisted approaches to automate repetitive design tasks, produce production‑ready component documentation and support accessibility review and QA processes.
• Stay current with the evolving landscape of AI tools relevant to UX practice and advocate for their adoption where they provide meaningful efficiency or quality gains.
• Model effective human‑AI collaboration for the broader design organization, sharing workflows and best practices that uplift team capability.
• Operate as a principal‑level UX leader, influencing product strategy, roadmap prioritization and design investment decisions through a deep understanding of user needs and analytics use cases.
• Partner with Product Management and Engineering to align UX strategy with data platform capabilities and business priorities.
• Facilitate design reviews, workshops and critique sessions across multi‑team contexts, driving alignment and resolving design ambiguity at scale.
• Mentor and coach other designers, contributing to the growth of UX craft and embedded analytics expertise across the organization.

• 8+ years of UX design experience, including at least 3 years at a principal or senior‑lead level on complex, multi‑team product environments.
• Demonstrated expertise in defining and maintaining design systems for web‑based products, including component libraries, interaction guidelines and governance processes.
• Proven track record designing embedded analytics, business intelligence or data visualization experiences with deep understanding of how users explore, interpret and act on…