Operating Systems Software Programmer

Operating Systems Software Programmer I (NS)

Agency: Dept of Health and Human Services
Division: SEC OFFICE - INFO TECH
Position Number:
Grade: DT09

Description of Work: The primary purpose of this position is to provide advanced lead technical support in the development, installation, modification, and maintenance of specialized and complex computer systems software, communications software, various layered products, and third‑party software. The role may provide critical or 24x7x365 support for mission‑critical IT systems located in Wake County and Forest City, NC. Responsibilities include monitoring and fine‑tuning operating systems software, resolving technically complex problems, managing projects for new releases and versions of software, and providing extensive server operating system and Active Directory technical knowledge to application developers, designers, support staff, and management.

The position also involves assisting analysts, programmers, and users on complex applications for compatibility analysis and systems software design, modification, and tailoring as required. Cost/benefit evaluations of vendor‑supplied software are performed and hardware configurations are recommended as needed. Monitoring of CPU cycles, storage utilization, input/output utilization, and disk space utilization is conducted, with root cause analysis undertaken rather than temporary repairs.

The role requires robust communication with stakeholders to ensure projects and support activities are aligned with security and architectural best practices.

This is a hybrid position and may require on-site work in Wake County, NC, and occasional on-site work in Forest City, NC.

• Considerable knowledge of Windows server operating systems.
• Considerable knowledge of Red Hat Enterprise Linux server operating systems.
• Considerable knowledge of VMware and Horizon View.

Salary and Recruitment Range: Salary grade range: $81,504.00 – $. Recruitment range: $90,000.00 – $.

Benefits: Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program. Paid vacation, sick, and community service leave are provided. Paid parental leave is available to eligible employees.

Minimum

Education and Experience:

Bachelor's degree in computer science or an IT‑related field (or closely related field) with three years of progressive experience in systems software programming; or Associate degree in computer science or an IT‑related field (or closely related field) with four years of progressive experience in systems software programming; or an equivalent combination of education and experience.

EEO Statement: The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, known limitations related to pregnancy, childbirth, or related medical conditions, and for religious beliefs, observances, and practices.