Strategic Project Management

Key Responsibilities Supplier Performance and Scorecard Governance

• Own end-to-end program management for strategic customer scorecard initiatives, including KPI tracking, root cause analysis, and cross-functional corrective action planning
• Build and maintain executive-ready reporting frameworks that translate operational data into decision-ready insights
• Partner with sales, operations, and product teams across global manufacturing sites to close performance gaps and sustain top-tier rankings

• Serve as the internal program lead for external security and compliance audit cycles initiated by enterprise customers, coordinating evidence collection, gap remediation, and cross-functional readiness across global teams
• Maintain audit calendars, track remediation milestones, and ensure timely closure of findings in alignment with customer requirements
• Act as the primary liaison between internal stakeholders and external audit counterparts throughout the audit lifecycle

• Lead internal transformation work streams involving process redesign, organizational alignment, and change management across matrixed global teams
• Design program operating models including governance cadences, RACI structures, and milestone tracking
• Integrate AI tools (Copilot, data dashboards, automation workflows) into program management to improve cycle time and reporting accuracy

• Prepare and deliver executive briefings, award nomination materials, and strategic business documents for senior leadership and key customer stakeholders
• Manage complex stakeholder landscapes across time zones, functions, and organizational levels with minimal friction

• Bachelor’s degree in Business, Engineering, Supply Chain, Information Security, or related field (or equivalent experience)
• 7+ years of product experience in an IT relevant industry
• Experience working directly with customers and ability to understand technical requirements

• Experience in datacenter, infrastructure, manufacturing, or supply chain environments (ISG-aligned)
• Background in security, compliance, or risk governance programs (e.g., customer audits, regulatory frameworks)
• Experience managing enterprise customer scorecards or supplier performance programs
• Strong working knowledge of data visualization and reporting tools (e.g., Excel, Power BI)
• Experience leveraging automation or AI tools (e.g., Copilot) to improve program delivery

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.