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Service Desk Lead: Mentor, Escalations & Tech Support
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-01
Listing for:
Duke Clinical Research Institute
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Duke Clinical Research Institute is seeking a Service Desk Team Lead to provide comprehensive technical support for faculty, staff, and students at the Pratt School of Engineering. The successful candidate will coordinate help desk activities, mentor team members, and ensure the delivery of seamless technical services.
The role requires at least a Bachelor's degree, with a preference for experience in an academic or technology-supporting environment. An annual salary of $59,829 to $104,550 is offered based on qualifications.
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