Lab Support Senior Engineer

Overview

Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale. Within ISG, innovation isn t just about creating new technology— it s about challenging assumptions and reimagining how work gets done.

Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers  trust.

When your products power critical infrastructure around the world, that responsibility matters. We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren t looking for people who are content with the status quo—we look for builders who question it, improve it, and occasionally rewrite it.

If you re energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what s next instead of simply maintaining what s been done before, you ll find your place here.

Join us and help build the future of enterprise technology.

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced AI lab computing environment, through to providing top-level technical expertise and support to engineering departmental users.

What  more, they work with engineering teams to create hardware configuration test plans in support of software and AI solutions development.