More jobs:
Technology Solutions Lead — Onsite IT Support; Columbus
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-13
Listing for:
PNC Financial Services Group, Inc.
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
PNC Financial Services Group, Inc. is seeking a Technology Solution Center (TSC) Analyst Lead for its Service Desk. This role focuses on hands-on troubleshooting, rapid incident resolution, and delivering high-quality customer service across the enterprise.
You will act as a primary contact for complex issues, guide a team through chat, phone, and ticketing channels, and help drive process improvements and knowledge-base enhancements.
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