User Support Analyst; Temporary
Listed on 2026-07-15
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IT/Tech
IT Support, Systems Analyst, IT Business Analyst, Data Analyst
About Us
To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.
AgencyOffice of State Human Resources
DivisionTemporary Solutions
Job Classification TitleUser Support Analyst (S)
GradeDT06
Location1915 Health Services Way - Wake County.
Job Order Hourly Rate of Pay$25.00 (Based on education and/or years of relevant work experience reflected on the application).
Effective DateJuly 1, 2025
Temporary Position DetailsThis is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).
Management Preferences / Description Of Duties- Assist with performing test runs of scheduled audio/video meetings within conference rooms with DHHS employees.
- Troubleshoot and analyze technical issues and escape when applicable.
This posting is for two (2) positions.
Minimum Education And ExperienceBachelor’s degree in computer science or an IT related field from an appropriately accredited institution plus one year of experience in the information technology field related to the position’s role; or Associate degree in computer science or an IT related field from an appropriately accredited institution and two years of experience in the information technology field related to the position’s role;
or High school or General Educational Development (GED) diploma and four years of experience in the field of technology related to the position's role; or an equivalent combination of education and experience.
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
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