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Junior IT Help Desk Technician — IT Support & Troubleshooting

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Valeris, Inc.
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Valeris, Inc. is seeking a Help Desk Technician 1 to provide frontline IT support in a professional office environment in North Carolina. You will diagnose hardware and software issues, assist users, and maintain workstations with a strong focus on customer service.

You will use Jira and related tools, follow HIPAA guidelines, and collaborate with IT staff to log tickets and resolve problems promptly. Strong communication and problem-solving skills are essential.

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