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Senior Systems Operations Engineer
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
SRE/Site Reliability, Systems Engineer
Job Description & How to Apply Below
- Drive observability maturity across applications (metrics, logging, alerting, dashboards)
- Lead incident response activities, including triage, stakeholder communication, resolution coordination, and Root Cause Analysis (RCA) completion
- Drive problem management including trend analysis and permanent fix tracking
- Support application support through participation in on-call rotation
- Champion operational excellence through automation, process improvements, and reduction of manual support activities
- Partner with App Dev teams to ensure runbook quality, support readiness, and operational documentation completeness
- Mentor team members and drive cross-training initiatives to improve team coverage, resiliency, and technical depth
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of Strong experience in production support, SRE, or platform engineering in enterprise environments
- 2+ years of Hands-on experience with observability tools (Grafana, Splunk, GCP monitoring tools)
- 2+ years of experience with distributed systems, data pipelines, event-driven architectures preferably on Google Cloud Platform (Airflow)
Demonstrates expertise in observability practices, incident response, and problem management while driving operational excellence through automation and process improvements. Proven ability to mentor team members and enhance technical depth in production support and platform engineering.
Highest-signal resume keywords- Observability Tools
- Incident Response
- Production Support
- Automation
- Google Cloud Platform
- Systems Engineering
- Technology Architecture
- Production Support
- Site Reliability Engineering
- Platform Engineering
- Root Cause Analysis
- Trend Analysis
- Data Pipelines
- Event-Driven Architectures
- Distributed Systems
- Mentoring
- Stakeholder Communication
- Cross-Training
- Operational Excellence
- Automation
- Process Improvements
- On-Call Rotation
- Runbook Quality
- Grafana
- Splunk
- GCP Monitoring Tools
- Airflow
Position Requirements
10+ Years
work experience
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