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Mac-First IT Help Desk Specialist - Onsite Durham, Flexible PTO

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: GRAIL
Part Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
Salary/Wage Range or Industry Benchmark: 41328 - 56481 USD Yearly USD 41328.00 56481.00 YEAR
Job Description & How to Apply Below

GRAIL seeks an IT Help Desk Support Specialist to deliver exceptional technical help, supporting a Mac-first environment in Durham, NC. You'll troubleshoot hardware, software, identity, networking, and collaboration tools while contributing to IT operations through documentation and deployments.

Responsibilities include onboarding/offboarding, asset management, and user support across the organization. This onsite role may require occasional after-hours support as GRAIL moves to 24x7 operations.

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