Sr Director, IT Product Management

Labcorp is seeking a Senior Director, IT Product Management, to join our team in Durham, NC

The Senior Director, IT Product Management – Provider Solutions is a strategic and execution-focused leader responsible for defining, building, and scaling digital products that serve healthcare providers (physicians, health systems, hospitals, and care teams).

• Leads a portfolio of provider-facing technology solutions, driving innovation across ordering, clinical workflows, interoperability, patient engagement, and operational efficiency.

• Collaborates closely with clinical, engineering, commercial, and external ecosystem stakeholders to deliver compelling, integrated provider experiences that improve outcomes, reduce friction, and enable growth.

• Define and own the enterprise product strategy and roadmap for provider-facing solutions.

• Identify market opportunities and unmet provider needs across clinical workflows (e.g., ordering, results, care coordination).

• Translate business priorities and customer insights into scalable product strategies aligned to organizational goals.

• Establish differentiated value propositions in a competitive healthcare technology landscape.

• Lead a portfolio of digital products, including web platforms, integrations, and workflow solutions.

• Prioritize investments across product lines based on impact, ROI, and strategic alignment.

• Ensure delivery of cohesive, end-to-end provider experiences across all touchpoints.

• Drive modernization of legacy provider systems.

• Build deep understanding of provider workflows, clinical decision-making, and operational challenges.

• Engage directly with physicians, administrators, and health system leaders to validate product direction.

• Monitor industry trends (e.g., interoperability mandates, value-based care, digital front door) and adapt strategy accordingly.

• Champion usability, adoption, and measurable outcomes (e.g., reduced clicks, faster turnaround times, improved compliance).

• Partner with Engineering, Architecture, UX, Clinical, Compliance, and Commercial teams to deliver high-quality products.

• Align with Sales and Client Success to support go-to-market strategies and customer adoption.

• Collaborate with external partners to optimize integrations and ecosystem alignment.

• Oversee product lifecycle from ideation through launch and continuous improvement.

• Implement agile product management practices and metrics-driven decision-making.

• Establish KPIs for product success (adoption, satisfaction, utilization, revenue contribution).

• Ensure regulatory and compliance requirements (HIPAA, interoperability standards) are incorporated into product design.

• Build, lead, and mentor a high-performing team of product managers and product leaders.

• Foster a culture of innovation, accountability, and customer-centricity.

• Establish career pathways and development plans to grow product talent and leadership pipeline.

• BS Degree in Information Management, Computer Science or Healthcare Administration

• 8 years or more of IT product management for health systems, laboratories, or provider‑facing platforms

• 5 years or more experience in provider workflows

• 8 years or more of managing IT products in relation to HL7, FHIR and API

• 8 years or more of experience defining IT product strategy that delivered measurable outcomes.

• 5 years or more of experience leading digital transformation initiatives

• MS degree in Information Management, Computer Science or Healthcare Administration

• 5 years or more experience managing a profit and loss for portfolio of IT products.

• SAFe Agile PO/PM Certification

• Certification in Advanced SQL for Data Scientist

• 8 years or more of experience with Epic, Oracle Health (Cerner), or other EHR platforms.

• 2 years or more of experience leading a team of product managers or other people leaders

• Demonstrated strategic thinking with strong market insight, enabling effective prioritization and long‑range planning.

• Customer‑obsessed mindset with deep…