Clinical Solution Advisor

Clinical Solution Advisor (SA)

Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) program. Provide technical expertise using Oracle Health configuration tools (e.g., DCPTools, Core Event Manager , Bedrock) to manage clinical solutions. Use EHR expertise to support knowledge transfers. Work independently on design/development of new software products or enhancements to existing software for healthcare or clinical environment. Manage, escalate, and resolve tickets and change requests using Service Now with understanding of Oracle Health Model recommendations.

Manage functional validation and end-user testing for EHR and integrated third party solutions; assist other EHRM testing events as needed. Demonstrate strong leadership, written/oral communications, analysis, data gathering, and organization skills. Facilitate collaboration between EHRM stakeholders (e.g., VHA Council Management Team, VHA Requirements Development and Management (RDM), EHRM-IO pillars and teams, Oracle Health, local site end-users). Work collaboratively with solution teams (e.g., solution experts, VHA Tier 1 experts, solution management administrators, project managers) to monitor requirements, work products/deliverables, actions/taskers, and solution-related projects and tickets to ensure deadlines are met and risks/issues are escalated and mitigated per the approved process.