Mac-First IT Help Desk Specialist (Onsite
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-06
Listing for:
BioSpace
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
GRAIL in Durham, NC seeks an IT Help Desk Support Specialist to deliver exceptional technical support for a Mac-first environment. You will troubleshoot hardware, software, identity, and networking issues for staff across the organization.
The role requires 2+ years in IT Help Desk or End User Support, with experience in macOS/Windows, Google Workspace, and enterprise apps. Onsite in our Durham lab, occasional off-hours may apply.
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