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Help Desk & Customer Support Specialist
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-08
Listing for:
City of Durham
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
City of Durham is seeking an organized administrative support specialist for the Technology Solutions Help Desk. You will handle routine transactions, mail processing, data entry, and customer service while following established procedures.
Responsibilities include answering phones, processing tickets, providing Tier 0/1 end-user technical support, and maintaining help desk systems and reports. Dell certification within six months is required.
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