Dialpad Telephony Platform Engineer
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-08
Listing for:
Velocity-Clinical-Research,-Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Velocity Clinical Research seeks a Call Center Technology Administrator to own the Dialpad platform end-to-end, ensuring reliable telephony, compliant outbound campaigns, and seamless CRM/CTMS integrations. You will drive IVR design, call routing, and performance monitoring in a fast-paced environment.
The role emphasizes platform-centric scalability, security, and enterprise reliability, with responsibility for incident response and vendor coordination.
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