Solution Architect (Kinaxis RapidResponse

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We're looking for a highly skilled Kinaxis Rapid Response IT Analyst to help shape and optimize our end-to-end supply chain planning capabilities. In this role, you'll partner closely with Planning, Supply Chain Operations, and the Kinaxis Center of Excellence to drive innovative solutions across Demand, Supply, S&OP/IBP, Inventory Optimization, and Control Tower processes. You'll play a key role in enhancing platform performance, ensuring data integrity, and enabling seamless integration across our technology landscape.

This is an exciting opportunity to influence business outcomes, improve planning effectiveness, and empower users through continuous improvement and digital transformation initiatives.

* Please note this role does not provide sponsorship support.*

• Administer and configure Kinaxis Rapid Response (Resources, Tables, Tasks, Workbooks, Alerts, Roles, and Access Controls), maintaining robust environments across DEV/TEST/PROD.
• Implement and optimize planning applications:
  Demand Planning, Supply Planning, Inventory Optimization, Control Tower/monitoring, and S&OP/IBP scenarios.
• Participate in and support the end-to-end design, configuration, testing, and continuous improvement of integrated planning processes across Kinaxis Rapid Response and SAP (PP/DS, PP, ATP, and supply planning functions), collaborating with functional and technical teams to ensure seamless planning execution and system integration.
• Design and maintain data models and mappings for master (items, locations, BOMs), transactional (orders, forecasts, receipts), calendars, and attributes required for planning and allocation.
• Operate and monitor integrations between Rapid Response and SAP S/4
  
  HANA (and/or ECC), including middleware pipelines (e.g., Mule Soft), troubleshooting data issues, reprocessing jobs, and reconciling deltas end‑to‑end.
• Develop and maintain data quality checks, exception dashboards, and alerting to proactively address data readiness and plan health.
• Lead performance tuning (scenario size, memory usage, query optimization) and platform diagnostics; drive root‑cause analysis and permanent fixes for recurring issues.
• Build and govern scenario management, playbooks, and what‑if analysis frameworks for planners and leadership.
• Own change management: author technical designs, configuration documentation, and CRs; plan and execute regression testing, UAT, and controlled releases aligned to cutover timelines.
• Ensure security, compliance, and auditability (SOX, data privacy), including SSO, role‑based access, and evidence collection.
• Partner with a Kinaxis COE, planners, Supply Chain SMEs, and Finance to translate business needs into stable, scalable technical solutions.
• Provide L2/L3 operational support with defined SLAs; participate in on‑call rotations for critical planning cycles.
• Measure and report KPIs (forecast accuracy, plan adherence, allocation accuracy, integration reliability); drive continuous improvement backlog and automation opportunities.
• Create user enablement materials and deliver training to planners and super users; promote best practices in scenario building and governance.
• Coordinate vendor/partner activities and align roadmaps for upgrades, quarterly maintenance, and feature adoption.

• 10 years of IT/Supply Chain technology experience, including 5+ years administering/configuring Kinaxis Rapid Response in enterprise environments.
• Hands‑on expertise with Rapid Response data structures, tasks, resources, workbooks, and security; proven experience implementing Demand, Supply, and S&OP/IBP applications.
• Participate in and support the end-to-end design, configuration, testing, and continuous improvement of integrated planning processes across Kinaxis Rapid Response and SAP (PP/DS, PP, ATP, and supply planning functions), collaborating with functional and…